Public API aborting some requests with 502 errors

Incident Report for Belvo

Resolved

This incident has been resolved.
Posted Sep 27, 2024 - 03:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 27, 2024 - 00:51 UTC

Update

The engineering team is still actively working on the issue affecting our public API service
Posted Sep 27, 2024 - 00:22 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 26, 2024 - 21:16 UTC

Investigating

We are currently investigating this issue.
Posted Sep 26, 2024 - 21:00 UTC
This incident affected: Data Aggregation (API).