High error rate affecting our Sandbox environment

Incident Report for Belvo

Resolved

All monitors are back to normal. We are closing this one.

Posted Aug 19, 2021 - 15:38 UTC

Monitoring

A fix has been implemented, we will continue to monitor this incident.

Posted Aug 19, 2021 - 15:12 UTC

Identified

Our team has identified the cause of the issue and is working on a fix for it.

Posted Aug 19, 2021 - 15:09 UTC

Investigating

We are currently seeing high errors rates in our sandbox environment, this also affects our demo.belvo.com site.
Our infrastructure team is currently working on this issue.

Posted Aug 19, 2021 - 14:50 UTC

This incident affected: Data Aggregation (Sandbox Environment).