Payments API is experiencing degraded performance

Incident Report for Belvo

Resolved

This incident has been resolved.
Posted Feb 07, 2025 - 19:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 07, 2025 - 18:01 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 07, 2025 - 17:22 UTC

Update

Payments API is showing high latency times. The team is investigating.
Posted Feb 07, 2025 - 16:51 UTC

Investigating

We are currently investigating this issue.
Posted Feb 07, 2025 - 16:46 UTC
This incident affected: 🇧🇷 Payments BR (API).