Public API service returning 5XX errors

Incident Report for Belvo

Resolved

We have monitored the Public API activity and confirmed the service is stable. This incident has been resolved.
Posted May 15, 2026 - 22:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 15, 2026 - 12:20 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 15, 2026 - 11:54 UTC

Update

We are continuing to investigate this issue.
Posted May 15, 2026 - 11:05 UTC

Investigating

We are currently experiencing a partial outage affecting the Public API service. Some requests may return 5XX responses or experience increased latency. Our engineering team is actively investigating and working to mitigate the issue
Posted May 15, 2026 - 11:04 UTC
This incident affected: Data Aggregation (API).