Increased error rate in Belvo APIs, Widget and Dashboard

Incident Report for Belvo Technologies

Resolved

The incident has been resolved for the production environment.

Error rates for the sandbox and development environments will be restored within the next 24 hours.

Posted Sep 28, 2021 - 23:23 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 28, 2021 - 17:19 UTC

Identified

We have identified the root cause and are working on a fix

Posted Sep 28, 2021 - 16:06 UTC

Investigating

We're currently investigating the issue and will provide an update shortly.

Posted Sep 28, 2021 - 15:41 UTC

This incident affected: API, Widget, Webhooks, Dashboard, and Sandbox environment.